
For my major project I created a webpage that would help teachers
troubleshoot technology problems that are encountered frequently in the
classroom. My goal is to have teachers use this page to do simple troubleshooting
themselves instead of relying on Learning Center Staff to do it. Learning
Center Staff won't be available as often next year to solve problems that
can easily be done by classroom teachers.
This page will
eventually be posted on our school website. During the beginning
of the school year I'll explain how I want it to be used and how teachers
will need to use the form to report any problems that they have in the
classroom.
In this page
I also provided some information that would be found useful in the classroom
in dealing with the Samba server that is available. In August after
I have gone through training for our new Zen Server I will add directions
and tips for it's usage to this page.
At the end of
this page I have included a form that will enable those that are having
a problem dealing with technology to easily let me know that they
are having difficulties after troubleshooting the problem they are encountering.
It will also inform me of what has been done to try and resolve the
problem and whether or not someone else needs to be contacted to help correct
the problem.
Rather than keeping
a log of all problems that occur throughout the school year I'll be able
to print the form that is submitted to keep on file. These forms will be
easy to sort by teacher or by problem. Printing out these reports will
make record keeping so much easier. Keeping an accurate record of the equipment
in our building will also help when it comes to replacing equipment that
has shown constant need of repair.

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