1.) evaluate and define a technology request(a problem or changes to the information system);
2.) conduct needs analysis by researching the needs of the business, identifying data flow and modeling the system requirements needed for the new information system;
3.) create a logical design (a blueprint) of the new system based on the systems requirements defined in Step 2;
4.) implement the new information system(interconnectivity, hardware, software, configurations and training);
5.) manage and support the new system.